We value your opinion and input so much that we ask for it. Positive feedback reinforces what we believe we are doing and negative feedback tells us where we need to improve. We set the bar high from the beginning and want you to tell us how we measured up. Raw unfiltered exposure can either make or break a business.
For our residential work we get a lot of referrals from Home Advisor. This company specializes in internet exposure and allows people to find us while searching for specific services.
"I live in Chicago and hired Brad to put in a new furnace, air conditioning system and water tank in Sheffield Mass. My Mother had bought a home in Ashley Falls Mass. It was 60 years old. Everything was old. He also change her system from oil to propane. He get me updated long distance on a daily basis. His crew were professional and very nice. They made sure that when they were done the place looked great. I would recommend them for any job heating to air conditioning." Mass Save Customer
Review by a homeowner in Pittsfield, MA
Project: Install or Replace a Heat Pump
"We had a complete system redo in our house. We went from oil steam to a gas forced hot air furnace with a heat pump. The system is very quiet and works very well. They were very upfront with us when we walked through my house and help me decide what would work best long term and short term. I am happy with our decision. What was most important to us was making a smart investment that did what we wanted and would pay itself off over time. After using the system for awhile now we see how the savings in energy make it worth it."
"A person's perception of reality is their reality"
Our Report Cards
We leave you with a Customer Report Card and ask you to wait a few days and fill them out. We leave them ready to mail and record your feedback. Every person working on your project will have the opportunity to see them and discuss the feedback during company meetings.
We are firm believers in the Mass Save program and share many of their values in reducing energy consumption in Massachusetts. We are certified and listed through their Heat Pump and Air Conditioning training program and listed on their site.